There is an increasing need to provide school services more efficiently and effectively. We need to continue developing strategic alliances and stronger
partnerships with parents, parishes, local government, business and community services
and explore options to co-locate schools with community health centres, kindergartens and activity centres.
Theme 3: Capability to Better Serve and Lead, Catholic Education Melbourne Strategic Plan 2015–2019
Patricia CowlingFormer Principal, Genazzano FCJ College, Kew
The Enterprise Content Management (ECM)
Program was established in 2015 as a strategic initiative over two years to improve
Catholic Education Melbourne systems, processes and skills for managing
information, supporting greater efficiency and effectiveness.
The ECM Program will improve access
internally to information for decision-making, reduce risks relating to loss of
knowledge, and directly support compliance with obligations including for
The ECM Program is undertaking parallel
The ECM Program is responsible for managing
the transition to operations of its deliverables, to ensure improvements are
sustainable over the long-term.
Established the ECM Program
Key Program governance
documents were developed and authorised in early 2015. This enabled the
establishment of a Steering Group and recruitment of the Program team to
provide specialist expertise. Baseline measures to enable quantifiable
improvements were also taken in late 2015.
Commenced Technology Procurement
A shortlisting and
Request for Information process for an ECM technology system and services were
completed in the first half of 2015. Prospective suppliers were qualified for a
comprehensive Request for Tender (RFT) process, with this RFT issued in
Review of Information Governance
The ECM Program undertook
consultation about current information management practices, including through a
survey open to all staff. Consultation was complemented by research into the compliance
obligations which apply to Catholic Education Melbourne and the organisations
it supports, to enable the development of policy and supporting documents, and
a strategy for improvement.
Engaged with Staff
The ECM team have begun
building awareness of better information management practices in 2015, with representatives
presenting to staff group meetings in Term 3, circulating its first newsletter
in Term 4, and publishing related information on the intranet, gabriel. To support preparations for system
implementation, the ECM Program formed a staff Reference Group.
The first ever
‘Administration Staff Conference’ of all Catholic Education Melbourne support
staff was convened by the ECM Program in September 2015. This provided professional
development, recognition and enabled participants to identify improvements to processes
and information flows within Catholic Education Melbourne.
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